DISCO
Japanese Chinese Traditional Chinese Simplified Korean English
SiteMap
About DISCO Investors CSR
HomeNews ReleasesSolutionsProduct InformationCustomer SupportCustomer SatisfactionContact
DISCO HOME > Customer Satisfaction

Customer Satisfaction


Research and Development
Research and Development
To provide customers with the best and most advanced solutions, DISCO engages continuously in the research and development of Kiru, Kezuru, and Migaku technologies.

Machine Customization
Machine Customization
DISCO's precision machines are fully customizable to provide individually tailored, highly effective solutions. In addition, DISCO's account managers and engineers work closely with customers to uncover hidden needs and create optimal specifications.

High-Quality Manufacturing
High-Quality Manufacturing
DISCO's manufacturing seeks to provide customers with products of the highest quality and optimum overall value-a philosophy unchanged since the founding of the company.

Quality Management System
Quality Management System
To realize its philosophy of high-quality manufacturing, DISCO has received certification for ISO 9001, an internationally recognized standard for quality management. Complementing this standard, DISCO's rigorous Quality Management System is geared to DISCO's own specialized facilities and processes.

Customer Satisfaction Initiatives
Customer Satisfaction Initiatives
To foster true and lasting satisfaction on the part of its customers, DISCO has developed a Customer Satisfaction Charter, a management structure to realize its ideals, and a Customer Satisfaction Survey to measure progress effectively.

Building Emergency Procedures
Building Emergency Procedures
Meeting our customer's needs is always a top priority with DISCO. Currently we are laying the groundwork for an emergency preparedness program. Our policy and the current status of the program's framework is discussed below. One of the purposes of the program is continued customer support.
Customer Satisfaction

ISO9001
Personal Information Protection Policy
User Agreement
Use of the DISCO Corporate Name
Guarantee policy for customer using DISCO Products
Back To Top